Refund Policy

Thank you for using Seanote, a knowledge management tool designed to make knowledge management accessible to everyone. To keep our services affordable for all users, we have set our plan prices at a competitive and accessible level.

Refund Policy Overview

Seanote does not currently support refund requests for our Pro Mode plan. We understand the importance of user satisfaction, and we are committed to providing quality service and addressing any concerns you may have.

Reasons for the No-Refund Policy

Our decision to not support refunds at this time is primarily influenced by the high transaction fees imposed by third-party payment platforms. These fees, when coupled with the low-cost structure of our memberships, make it financially challenging for us to facilitate refund transactions without significantly impacting the affordability of our services.

Our Commitment to User Satisfaction

While we do not offer refunds, we are dedicated to ensuring your satisfaction with our product. If you encounter any issues or have concerns, please reach out to our customer support team at [email protected]. We are here to assist you promptly and effectively.

Policy Modification

Seanote reserves the right to modify this refund policy at any time. Any changes made will be effective immediately upon posting on our website.

Contact Us

If you have any questions or require further clarification about our refund policy, please contact us at [email protected].

Thank you for your understanding and for being a valued user of Seanote.